Moving beyond diversity to inclusion

Diversity is finding and hiring, while inclusion is about retention, loyalty and growth — getting it right means more growth, higher profits and better ideas
By Ratna Omidvar
|Canadian HR Reporter|Last Updated: 07/19/2011

Diversity is a big word. It’s about all of us. Increasing diversity in an organization means being open to people who are different, who come from different places, who have different life experiences and different perspectives, who may think differently and, therefore, look at issues and problems differently.

Difference is an asset to be nurtured because it is an important element to an organization’s success, creativity and innovation. Many organizations have diversified hiring practices, reaching out to communities and niche recruiters to find excellent talent, no matter where it comes from. They are aware of diversity as a business tactic, market growth strategy, workplace policy and social concept.

There’s no doubt many Canadian organizations, particularly in urban Canada, are increasingly diverse. But are they inclusive?