Understanding entitlement mentality (Toughest HR Question)

Entitlement can have different connotations in different settings
By Brian Kreissl
|Canadian HR Reporter|Last Updated: 08/15/2011

Question: How do you deal with employees who have an entitlement mentality?

Answer: The answer largely depends on what you mean by “entitlement,” which can have slightly different connotations in different organizational settings. Since the causes of an entitlement mentality vary to some extent, so too do the solutions.

It’s also worth doing some soul-searching to figure out whether the workforce actually does have an entitlement mentality or if this is just an excuse for an employer to save money by inflicting austerity measures on employees. In most cases, that won’t cut it with today’s workforce.