Bias problematic at human rights tribunal: Survey

But some say mediators, time frames have improved
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 08/15/2011

Despite being revamped in June 2008 — to deal with claims of discrimination instead of the Ontario Human Rights Commission — the Human Rights Tribunal of Ontario (HRTO) has more than a few naysayers, according to a survey of 235 HR professionals.

When it comes to the tribunal’s effectiveness, a perceived bias against employers (76.1 per cent) is cited as the biggest problem, followed by nuisance or frivolous claims (73.2 per cent), a lengthy process (53.1 per cent), the expense (41.3 per cent) and an unclear mandate (27.7 per cent), found the survey by the Human Resources Professionals Association (HRPA).