Whole Foods plays it cool

Taking high road best approach despite employee’s scathing resignation letter, say experts
By Amanda Silliker
|Canadian HR Reporter|Last Updated: 09/11/2011

In late July 2011, a disgruntled Whole Foods employee in Toronto emailed a scathing resignation letter to the entire company. The 2,000-word letter ripped apart the grocery chain — calling it a “faux hippy Wal-Mart” — and cited many examples where the author felt Whole Foods abandoned its core values.

He attacked everything from recycling and purchasing products to culture and management. The letter ended up on the gossip website Gawker, went viral — with 250,000 views in two days — and was picked up by countless blogs and garnered international media attention.

“We disagree with this former team member’s statements, and we wish him the best of luck in his future endeavours,” said Kate Klotz, a spokesperson for Whole Foods, in response to media requests for interviews.