Handle raise requests with care

Listen carefully and promote total compensation package
By Phil Yores
|Canadian HR Reporter|Last Updated: 09/26/2011

It’s inevitable. When you least expect it, a valued employee asks a simple question — “Can I get a raise?” — that immediately ignites your defensive tendencies.

You’ve just entered a very sensitive and important negotiation. The more prepared you are to react and respond appropriately, the better the outcome will be for everyone.

A win-win solution is best, of course, but winning can be difficult to define and the short-term outcomes may not look and feel like a win.