Metrics service ‘one more point of reference’

Turnover rates most popular measurement for Moneris, BC Assessment and First West
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 09/26/2011

Originally started by the BC Human Resources Management Association (BC HRMA), the HR Metrics Service is now an inter-provincial collaboration involving four HR associations across Canada.

The service provides data on more than 100 metrics, from revenue per full-time employees and 90-day voluntary turnover rates to the cost revenue percentage of learning and development.

A participating organization receives quarterly and annual reports that show its scores against a comparison range, enabling employers to track their progress and benchmark their performance.