CIBC HR department halved as non-strategic roles outsourced

By David Brown
|Canadian HR Reporter|Last Updated: 05/30/2001

Starting this week the HR department at CIBC is almost half as big as it was last week.

In late March, the bank signed an outsourcing deal that will see business process management firm EDS take over all of its HR operations and technology services.

The senior members of the HR team at CIBC decided in December 1999 they wanted to improve how they were delivering their services to employees, said Hugh MacDonald, vice-president, HR division at CIBC.