Knowledge continuity both daunting and critical (Analysis)

Resources, commitment and culture needed
By Alice Kubicek
|Canadian HR Reporter|Last Updated: 01/13/2012

This is too complicated and no one will know what you are talking about” — that’s what one respondent to the Pulse Survey said and that’s exactly how I felt when I first encountered knowledge continuity.

A consultant told me CEOs were concerned about the corporate knowledge that walked out the door with departing senior managers, especially when it was unplanned.

All the investment in their learning disappeared and the synergy created through their work activity came to a screeching halt, hurting competitiveness and, ultimately, the bottom line.