Evidence-based approach ‘next phase’ of talent management

HR should rely on 5 principles to help employers achieve success
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 01/10/2012

Years ago, there was a population of doctors who didn’t always draw on evidence but instead relied on intuition and experience as opposed to scientific analysis. There are parallels when it comes to managing people, as HR decisions are often made the same way, based on instinct, doing what’s always been done or copying the competition, according to Ravin Jesuthasan, managing director and global practice leader for Towers Watson’s talent management practice in Chicago.

“There seems to be a lack of evidence or decision science within HR, especially in the field of talent management,” he said, speaking at Mediacorp Canada’s 2011 Top Employer Summit in Toronto. “We see this consistently with business leaders.”

The next phase of talent management is all about taking an evidence-based approach. And as HR has matured and gained stature, its leaders have started making human capital decisions based on metrics and analytics, according to John Boudreau, professor of management and organization at the Marshall School of Business at the University of Southern California (USC) in Los Angeles, who also spoke at the summit.