Authentic leadership steers firms through unsteady, uncertain times (Guest commentary)

Leaders should build trust with employees
By Maureen Brown
|Canadian HR Reporter|Last Updated: 02/14/2012

Organizational leaders operate in global economic uncertainty where the speed of change and complexity of stakeholder demands produce a challenging and often stressful platform for performance.

For their organizations to succeed, leaders must find ways to engage and inspire others while dealing with multiple — and often conflicting — demands from customers, senior management, boards of directors and staff.

Employees, whose confidence may be rattled by the pace and ambiguity of pressured working environments, are seeking greater transparency and stronger relationships of trust with their bosses. Organizations are finding that bosses who can communicate and lead with authenticity are making a difference.