Aboriginal inclusion focus of training

TDL Group, Noront embrace recruiting, retention strategies in workshops
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 03/20/2012

A couple of years ago, TDL Group was keen to put together a program for franchisees across Canada that would look at the recruitment and retention of Aboriginal groups.

The Oakville, Ont.-based company, a franchisor of Tim Hortons, had its own internal programs but wanted to take it to the next level, according to Chris Thomas, manager of labour strategy.

“With over 3,400 locations in Canada, we’re starting to look more now into having more and more of our business in a lot of communities where you have more Aboriginal people, you’re drawing off of people not only from a customer base but obviously from a workers’ base as well,” he said.