Preventing Lean Six Sigma failures

HR should be first group to be trained, involved in more productive way
By Mike Boucher
|Canadian HR Reporter|Last Updated: 03/27/2012

As economic conditions cause organizations in many sectors to find ways to do more with less, a growing number are turning to an approach commonly called Lean Six Sigma. This strategy began in the industrial sector and has since spread to many other areas, including health care, education, government services, hospitality and financial services.

Lean Six Sigma represents two distinct production practices that are frequently used together. Six Sigma, made famous by corporations such as Motorola and General Electric, is a system for measuring and reducing variation and errors in products or services.

Lean is a system pioneered by Toyota for improving quality while minimizing wasteful practices. While Six Sigma helps diagnose and solve point problems, Lean provides a comprehensive system for making wide-ranging workplace improvements that reduce costs, decrease wait times, increase flexibility, improve working conditions and raise quality and productivity levels.