One size doesn’t necessarily fit all

When nurturing engagement, one person’s junk may be someone else’s treasure
By Sean Conrad
|Canadian HR Reporter|Last Updated: 05/07/2012

Companies with higher employee engagement have better financial results and there’s lots of data to prove it.

Organizations with high engagement levels see a two per cent to four per cent improvement in operating margin and net profit margin, whereas those with low engagement show a decline of about 1.5 per cent to two per cent, according to a three-year study of 41 multinational organizations released by Towers Watson in 2011.

Engaging and retaining skilled employees is imperative to organizational survival, let alone success. Employees are more likely to stay at an organization where they feel connected — to other employees, their manager, the organization’s purpose and the resources they need, according to a 2007 Deloitte report.