Labour relations profession changing: Survey

Soft skills critical as collaboration, partnerships replace negotiation, collective bargaining
By Danielle Harder
|Canadian HR Reporter|Last Updated: 06/05/2012

Many labour relations professionals across Canada feel they lack the expertise to meet the future demands of their changing profession, according to a survey.

That future will see a greater focus on collaboration and partnerships, rather than more traditional negotiation and
collective bargaining, according to the report from the Industrial Relations Centre (IRC) at Queen’s University in Kingston, Ont. The November 2011 study looked at responses from 184 Canadian professionals.

This means labour relations professionals will need to acquire soft skills, said Karla Thorpe, director of leadership and human resources research at the Conference Board of Canada in Ottawa.