How to evaluate a human resources program (Toughest HR Question)

Business case should address the problem, common evaluation methods, application of current practices
By Yaseen Hemeda
|Canadian HR Reporter|Last Updated: 07/17/2012

Question: As an HR professional, how can I go about creating a business case for the evaluation of an HR program?

Answer: Before embarking on a business case for the evaluation of an HR program, the human resources department should have a general understanding about what it hopes to achieve with the evaluation.

With the evaluation of a human resources information system (HRIS) package, for example, there may be a perception it is not performing up to expectations and an evaluation will help the HR department understand how best to use it to its full potential.