Teaching hospital coaches its leaders

Program boosts communication and interpersonal, conflict management skills
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 09/10/2012

When the provincial government divested Ontario Shores Centre for Mental Health Sciences in 2006, it became a stand-alone public hospital. That meant the 1,200-employee organization underwent a huge amount of change, according to Karim Mamdani, deputy CEO.

Formed in 1919, the centre is a public teaching hospital that provides specialized assessment and treatment services to people suffering from serious mental illness and addictions. Located in Whitby, Ont., the centre has about 325 beds for people requiring specialized care.

As a new public hospital, it had to adhere to a variety of guidelines and accountabilities under the Public Hospital Act. It was also introducing a new model of patient care, new technology services and new scheduling processes.