Measuring the value of HR

In most cases HR is still viewed as a cost to be minimized
By David Brown
|Canadian HR Reporter|Last Updated: 09/25/2001

Brian Becker has spent years studying thousands of HR departments.

More specifically, he’s been looking at what HR has to do to be viewed as a value generator rather than a cost to be minimized.

It isn’t easy. The problem, simply stated is this: bottom-line results improve either by driving down costs or by driving up revenue. HR for the most part is viewed as cost to be driven down, rather than a contributor to revenue growth. It doesn’t have to be that way, says Becker, a professor of HR at the University at Buffalo and co-author of a new book with Mark Huselid and David Ulrich,