After the tragedy of September 11

A different view of business.
By Brian Orr
|Canadian HR Reporter|Last Updated: 10/19/2001

The galvanizing horror of Sept. 11, 2001 shook everyone in North America. The events during and following that day vividly showed the best and worst of humanity. It was a dramatic display of one consequence of living in the Global Village.

The media has examined the impact Sept. 11 will have on the economy, air travel, national security, specific industry sectors and the design of office buildings. HR professionals need to think about the implications for the management, design and operation of organizations.

It has been a time for strong HR leadership, especially in organizations with staff located in Manhattan or on the hijacked flights that morning. Many HR departments have faced the challenges of helping employees and their families cope with the trauma and uncertainty, tracking down missing staff, dealing with the loss of colleagues and helping the organization get “back to normal.”