Dealing with critical incidents all about support, support, supportManagers should be made aware of 5 different categories of reactionsBy Renee Jarvis10/22/2012|Canadian HR Reporter|Last Updated: 10/23/2012 Traumatic events often occur without any notice and can affect an entire workplace, so timely assessment of the situation and decisions surrounding next steps are critical.When a critical incident occurs — such as a co-worker’s death, a violent incident at a factory or a disaster affecting a workplace — most traditional methods a manager uses to support and motivate employees can fail. Bonuses, extra vacation days, contests, recognition — almost no incentive can undo the grip the incident may have on an individual.In a critical incident, employees may lose their sense of security and their ability to cope. Their careers, for a time, are out of control. Their stress levels can skyrocket and they may have trouble concentrating on work. To Read the Full Story, Subscribe or Sign In Remember Me Forgot Password If you are a current Subscriber, please click here to set-up or update your login information.