Mandatory or voluntary?

Mandatory training without resentment — a delicate balance for employers
By Asha Tomlinson
|Canadian HR Reporter|Last Updated: 10/18/2002

Although statistics show corporate Canada lags behind other countries in terms of money spent on training, there are still many companies who strive to be leading-edge in staff development. And the million-dollar question for most of them when thinking about a strategic plan: Should training be mandatory or voluntary? T&D experts say it’s one of the toughest decisions to make.

“That’s the challenge facing organizations, striking that balance between mandatory and voluntary,” says Scott Gilmore, senior vice-president of CDI/Gilmore, a consulting firm specializing in training and development. “It’s not something a lot of companies do well. Most of them can’t decide where the balance should be.”

The answer seems to vary from year to year. The second annual