Retailers can wring savings by building on technology of back-room processes

Paystubs can help make HR portal ‘jar of honey’ for retail employees
By Karim Kurji
|Canadian HR Reporter|Last Updated: 04/08/2013

At the checkout counter at my grocery store, a floor supervisor recently came up to my cashier, handed her a form, told her to read it, sign it and make sure she handed the document in by the end of the week.

The supervisor then apologized for making me wait an extra 45 seconds and moved on to the next cashier.

Think about that one form. Head office decided it was necessary to have a signed copy. It needed to convey the message to the local stores, ship the document and hope the message between head office, store managers and employees wasn’t diluted.