‘Why exactly are you leaving?’

Exit interviews can provide valuable feedback
By Sandra Reder
|Canadian HR Reporter|Last Updated: 06/04/2013

Why does someone leave an organization? The answer can often be found in an exit interview. So why don’t more employers conduct them?

With the cost of turnover ranging from 50 per cent to 200 per cent of an annual salary, and a skilled labour shortage, it has become increasingly important to understand what you’re doing right and wrong — people don’t usually leave for one single reason.

But how can the exit process be done effectively? Here are some areas to focus on: