Productivity being eroded, precious time wasted by executives according to study by a Queen's University professor
Document overload is costing Canadian companies billions of dollars a year in lost productivity and eroding the amount of time executives have to spend on other important initiatives, according to a survey by a Queen’s University professor.
“We’re being assaulted by information,” said Peter Richardson, professor of strategic management at the university in Kingston, Ont. and author of the paper Coping with a crisis in the office: Canada’s $50-billion challenge. “Everyone feels the crisis, but not everyone recognizes a way out. We should take heart because there is a way out through effective document management.”
His survey of private- and public-sector executives found they spend an average of 56 per cent of their time dealing with paper and electronic documents. Executives said 40 per cent of this time delivered little or no value to the organization and decreased the amount of time available for things like strategy, business development and interaction with employees.
“We’re being assaulted by information,” said Peter Richardson, professor of strategic management at the university in Kingston, Ont. and author of the paper Coping with a crisis in the office: Canada’s $50-billion challenge. “Everyone feels the crisis, but not everyone recognizes a way out. We should take heart because there is a way out through effective document management.”
His survey of private- and public-sector executives found they spend an average of 56 per cent of their time dealing with paper and electronic documents. Executives said 40 per cent of this time delivered little or no value to the organization and decreased the amount of time available for things like strategy, business development and interaction with employees.
