Senior leaders can’t shrink from conflict

Barriers must be broken down so leaders can proactively resolve issues
By Glen Sollors
|Canadian HR Reporter|Last Updated: 07/16/2013

Leaders who sweep conflict under the table put organizational success, innovation and profit at risk. So, why do many leaders avoid difficult and crucial discussions with peers?

The root cause of conflict avoidance starts with a lack of team trust, according to Patrick Lencioni, author of The Five Dysfunctions of a Team. If members of a senior leadership team trust each other, they will feel safe engaging in conflict resolution.