Stay cool in the pressure cooker

By David Brown
|Canadian HR Reporter|Last Updated: 09/05/2003

Strange things happen in the midst of collective bargaining.

It’s a high stakes game where the rules are often unclear and played out mostly in a strange double speak. People usually say exactly what they mean but seldom mean exactly what they say. Hidden meanings and strategically placed unspoken messages abound.

It can all get so confusing, the players sometimes outwit themselves, says Ron Franklin, a Calgary-based labour relations consultant with more than 40 years of bargaining experience.