Back to work doesn’t mean back to normal

When a strike ends, a manager’s job of repairing relationships begins
By Don Herald
|Canadian HR Reporter|Last Updated: 09/05/2003

During a labour dispute ordinary people are put under remarkable pressure, sometimes responding in regrettable ways.

Verbal abuse on the picket lines is common, for example, permanently damaging some relationships. The reverberations of a strike can be felt in the home and even the schoolyard affecting partners and children. On top of this the effects of reduced wages for a long duration can sometimes be staggering.

Given these elements, managers returning to the workplace after a settlement must take on the additional role of repairing damaged relationships that infect working environments and hinder productivity.