Employee testing tackles soft skills, ROI

Improved technology brings more fun and interactive methods of employee assessment
By Bob Reid
|Canadian HR Reporter|Last Updated: 12/23/2002

Looking for productivity improvements, training departments are turning to employee assessment tools to gain insights into how a person works and what they can do to work better.

Technological improvements in e-learning, online teaching and the related audio-visual components have had a dramatic impact on the style and type of assessment tools available.

“It used to be that e-learning was really limited to technology training … and the testing was limited to very technical questions,” says Alan Ray, vice-president of Montreal-based e-learning products provider Docworks CPTI. But that is changing.