Smart use of smartphones after hours (Toughest HR Question)

Best practices for helping to avoid unpaid overtime claims

Brian Kreissl

Question: We have heard a number of stories recently involving workers claiming overtime because they were required to respond to emails on their smartphones after hours. What are the best practices here? Do we need a policy banning it or can it be expected that answering an email or two after hours is part of the job and, therefore, not considered overtime?

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