The end of job postings?

Zappos decides to can traditional job ads, build relationships with ‘insiders’ instead
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 07/14/2014

Online clothing and shoe retailer Zappos has always prided itself on taking a different path, focusing on a strong culture that keeps employees happy, as seen in its infamous “pay to quit” program.

So its latest move shouldn’t come as much of a surprise — the company has announced it will “shut off job postings.” Instead, the Amazon entity has created a new careers site featuring information — on the employees, culture, roles — about each of its departments. Rather than apply for a specific position, jobseekers can introduce themselves to a department and become a “Zappos Insider.”

“We will no longer need to send inhumane rejection templates. Instead, we can begin to focus on long-term engagement,” wrote Michael Bailen, senior HR manager at the Zappos Family of Companies, in a blog post.