HR improving at performance management

By David Brown
|Canadian HR Reporter|Last Updated: 09/03/2003

When it comes to performance management, practice makes perfect — or at least practice makes passable, according to a new study.

While many Canadian businesses remain unhappy with their performance management programs, a growing number say they are finally getting it right.

“There have been significant improvements in the performance management systems of quite a few organizations,” said Prem Benimadhu of the Conference Board of Canada, which conducted the study. Performance management is not a science, it is an art, he said. Because there are no simple formulas to apply, it takes a while for organizations to get it right. “I think they are getting better at it because there has been a lot of learning from previous attempts.”