Success begins at the beginning: Choose HR system vendors wisely

By Jacques Guénette
|Canadian HR Reporter|Last Updated: 01/27/2003

For many HR departments the purchase and implementation of an HR information system (HRIS) can be a painfully eye-opening experience. All of these projects start out with plans, warranties and a lot of determined, capable people ready to tackle any challenges head on, and yet many — too many — still end in disaster.

Buying and implementing an HR system is an extraordinarily complicated task. The process used to purchase pencils, trucks and inventory does not apply. Rather, the process used to select legal counsel or auditors is more appropriate. Conversely, if the supplier has only a standard contract, you should also be worried. Every implementation is unique, so too should be every contract.

The first step