Guerilla warfare on the job (Guest Commentary)

A look at workplace incivility, mini-aggression and the art of getting even
By Sharone Bar-David
|Canadian HR Reporter|Last Updated: 01/21/2015

Your workplace is a guerilla warfare arena.  When people are on the receiving end of workplace incivility, they resort to retaliatory mini-aggression, getting-even manoeuvres or outright combat. 

The war often begins with the most prosaic of human interactions: Acknowledging someone’s presence with a hello. You may have heard the following, perhaps many times: “Why should I say hello to Donna if she doesn’t bother saying hello to me?”