Telework not meeting expectations — but expectations were “nonsense”

By David Brown
|Canadian HR Reporter|Last Updated: 02/24/2003

The hype is gone, but telework will continue to transform how work is done, say telework experts.

A few years ago some of the enthusiasts of telework were pushing it hard and suggesting droves of people would move home to work, says Derek Neufeld, of the University of Western Ontario. When it didn’t happen some people interpreted that as proof telework was just another failed business fad and those early enthusiasts claimed they were victims of a backlash.

“I wouldn’t characterize it that way at all,” he says. “In fact, I see it as a phenomenon that has been growing continually and steadily. Certainly by no means to the extent that had been predicted but nonetheless it is a significant phenomenon and people continue to adopt it,” he says.