The disability case manager’s tool box

Assessments involve physicians, health-care providers, employees and employers
By Laurie Down
|Canadian HR Reporter|Last Updated: 04/17/2015

Dealing with a disability claim is no easy task, and insurers play a key role in serving as a touchpoint for employers, employees, physicians and health-care providers.

From the initial claim forms to return-to-work facilitation, an insurer will have contact with an employee’s physician, treating specialist, nurse practitioner, physiotherapist, psychologist or other treating health-care practitioners at multiple stages of a work absence.