4 stages of workplace incivility disease (Guest Commentary)

Proper diagnosis leads to better remedies
By Sharone Bar-David
|Canadian HR Reporter|Last Updated: 09/04/2015

Every workplace experiences incivility. But left unchecked, workplace incivility can become a serious disease that affects engagement, performance, customer service, safety and absenteeism. Like other illnesses, it has predictable, progressive manifestations. As you reflect on your organization or team, try assessing where you fall within this continuum. 

A healthy body