Employers can be held liable for unprofessional EAP counsellors

Tim Hortons not the best setting for private sessions, says arbitrator
By Sarah Dobson
|Canadian HR Reporter|Last Updated: 09/04/2015

A recent arbitration in Nova Scotia involving an EAP counsellor serves to highlight the role and responsibilities of these professionals — and their relationship with employers and employees.

The arbitrator concluded there were breaches of employee privacy and confidentiality, along with unprofessional behaviour.