Assistance plans: Who’s using what and how

Study shows placing a cap on assistance plans serves no real purpose and doesn't save any money
By Rick Csiernik
|Canadian HR Reporter|Last Updated: 09/04/2003

A

s common as employee and family assistance programs (EFAPs) have become in Canadian workplaces, until now the programs themselves remain surprisingly unexplored.

The findings from a recent study I conducted of 154 Canadian EFAPs provides some revealing details on the structure and function of these programs and for the first time establishes empirical baselines where before there were only supposition and anecdote.