Senior executives satisfied with HR

But study shows management's opinion of HR are often based on subjective impressions and not backed up with hard data
||Last Updated: 12/16/2003


enior executives are not rigorously evaluating their company’s HR functions, according to a new study by EDS. And those same executives make decisions based on limited information and tend to form subjective impressions about their HR departments.

While the sample size for the study was small — 53 interviews were conducted in Canada and the U.S. and another 23 in Western Europe — respondents were vice-presidents or higher of companies with at least 15,000 employees.