Revealing information during investigations (Toughest HR Question)

How can employers try to keep things confidential from other employees?
By Tim Mitchell
|Canadian HR Reporter|Last Updated: 02/05/2016

Question: If an employer is investigating a harassment complaint, how much information about the circumstances or who is being interviewed should be revealed to the complainant and witnesses being interviewed? How can their identities be protected from other employees in an open workplace?


Answer: In conducting an investigation of a harassment complaint, the interview process will normally begin with interviews with the complainant and respondent, during which a list of witnesses will be identified. As the investigation proceeds, additional witnesses are often identified. The identities of the new witnesses need not be revealed to the complainant as their identities are not relevant to investigating the substance of the complaint.