HR service delivery: Signed and sealed (Guest Commentary)We can be competent, caring professionals without being solemn, dour robotsBy Robin Schooling02/22/2016|Canadian HR Reporter|Last Updated: 02/22/2016 Looking for a hot conversational topic when you’re stuck chatting with a bunch of HR professionals? Whether you’re sitting with two of them at the train station or stuck at some in-house training session with your company’s entire HR team, here’s a surefire discussion starter: Ask them who they serve in their organization. In other words, whose needs are they there to meet or satisfy? The business? Leaders and managers? Employees? To Read the Full Story, Subscribe or Sign In Remember Me Forgot Password If you are a current Subscriber, please click here to set-up or update your login information.