The inevitability of ESSA growing embrace of technology is replacing HR administrative workBy David Brown08/11/2003|Canadian HR Reporter|Last Updated: 08/29/2003 Not every organization has employee self service. In fact, many don’t and if they do, the services offered are rudimentary at best. But it seems pretty clear that eventually everyone will have ESS. Employee self service is inevitable, says Naresh Agarwal, a professor of human resources with the DeGroote School of Business at McMaster University in Hamilton, Ont. To Read the Full Story, Subscribe or Sign In Remember Me Forgot Password If you are a current Subscriber, please click here to set-up or update your login information.