Customer service meets the payroll department (On Technology)

Employees expect payroll to provide greater access to information
By Jeff Koven
|CHRR, Guide to Payroll|Last Updated: 09/11/2003

T

he payroll department is typically an invisible part of the organization unless, of course, something goes wrong with the paycheques.

But now, with advancements in technology, many employees are expecting the payroll department to provide greater access to information and better customer service.