All Ontario employees need accessibility training

As of July 1, mandate extends to all employers
By Liz Bernier
|Canadian HR Reporter|Last Updated: 07/16/2016

As of July 1, employers in Ontario are mandated to provide training around accessibility to all staff, rather than only those who deal with the public. 

The change comes as a result of the provincial government’s review of the customer service section of the Access for Ontarians with Disabilities Act (AODA), which began in 2013 and was released in June. 

Employers must now ensure all employees and volunteers within an organization are trained on how to provide accessible service.