Happy doesn’t always mean productive

If employees don't feel a special bond with the organization's mission, they're not engaged and will be reluctant to put discretionary efforts into their jobs
By Edmond Mellina
|Canadian HR Reporter|Last Updated: 11/12/2003

W

hile many employers boast about improving employee satisfaction levels, employee engagement beats satisfaction as an indicator of productivity.

Competitive pay, great benefits, decent hours and a reasonably healthy work environment help drive satisfaction. But if employees don’t feel a special bond with the organization and its mission — if they are not engaged — they will be reluctant to put discretionary efforts into their jobs.