CIBC day care saves 2,500 absence days

"This is just the right thing to do and a good thing to do and we don’t need a lot of numbers to support it"
By David Brown
|Canadian HR Reporter|Last Updated: 01/28/2004


n just one year, CIBC’s backup child-care centre in downtown Toronto has saved the bank more than 2,500 lost days. The centre was created so that employees of the bank who unexpectedly find themselves without child care have somewhere to turn.

It was clear that from time to time employees miss work because regular child-care arrangements fall through, said Joyce Phillips, executive vice-president of HR. Often, when a babysitter gets sick, the parent has to take a day off work to be with the child. And while employees weren’t asking for a backup day care to address those kinds of problems, that was probably because it is still so unusual in Canada. Most employees didn’t know it was an option, she said.