The combination of teamwork, continuous improvement (HR Manager's Bookshelf)

Kaizen method looks to reshape employee commitment to, and employer understanding of, process improvement
By Ray Brillinger
|Canadian HR Reporter|Last Updated: 05/20/2004

Kaizen Desk Reference Standard

By Raphael L. Vitalo, Frank Butz and Joseph P. Vitalo
451 pages, Lowrey Press (2003), ISBN 0-9722810-4-5
(207) 763-3758, www.lowreypress.com

Kaizen (pronounced kye-ZEN) is the Japanese word for continuous improvement. The authors use the term to mean “a method that strives toward perfection by eliminating waste (any activity that is not value-adding from the perspective of the customer)…by empowering people with tools and a methodology for uncovering improvement opportunities and making change.”