Setting clear goals first step to finding ROILinking HR technology investment to organizational objectives is mandatory in most organizationsBy Nancy Okochi01/26/2004|Canadian HR Reporter|Last Updated: 01/27/2004 In the free-spending late ’90s, HR departments were among the most avid adopters of new technology. This first wave of technology initiatives left HR executives with mixed feelings about whether their investments delivered a fair return. The cause of this lingering uneasiness? A failure to establish concrete goals for ROI at the outset of the project. To Read the Full Story, Subscribe or Sign In Remember Me Forgot Password If you are a current Subscriber, please click here to set-up or update your login information.