Privacy law in effect, but not without wrinkles

Flood of phone calls to provincial privacy ombuds indicate there hasn't been enough training
By Uyen Vu
|Canadian HR Reporter|Last Updated: 02/12/2004

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hone lines at privacy ombuds offices across the country have been busy with businesses still confused about obligations under the federal privacy act, which expanded its coverage on Jan. 1.

At provincial offices responsible for safeguarding personal information, staff are fielding questions on the Personal Information Protection and Electronic Documents Act (PIPEDA), even though it’s federal legislation.