Performance management elusive for public-sector HR

Difficulty measuring performance, dealing with unions make practice less common at government workplaces
By David Brown
|Canadian HR Reporter|Last Updated: 05/20/2004


espite years of discussion and debate about the importance of creating more modern and efficient government workplaces, the evidence suggests public-sector employers still struggle with what is widely accepted as one of the most important components of improving organizational performance: performance management.

A study by the Conference Board of Canada last year concluded about 87 of all Canadian employers use some form of performance appraisal rating system, while a 2001 study for the Canadian Policy Research Network,