Outsourcing calls for new HR skills

Vendor management and business acumen are new core competencies for HR
By Uyen Vu
|Canadian HR Reporter|Last Updated: 03/22/2004

S

ome years AGO, during a meeting with some of her HR staff, Rose Patten discovered to her surprise that a few in the audience didn’t know that EPS stood for “earnings per share.”

This kind of disregard for business basics is, “in today’s world, not quite acceptable,” said Patten, senior executive vice-president of HR and strategic management at BMO.